News

Why you should ditch ‘follow your passion’ careers advice, at the Financial Times

I was surprised–and very pleased–to be featured in the Financial Times. The excellent Emma Jacobs interviewed me and wrote this lovely piece about my book. She writes:

The book serves as a timely reminder of the importance of re-evaluating that relationship. “The global pandemic made the brutality of the workplace more visible,” the author tells me over the phone from Brooklyn, New York. Ms Jaffe, who is a freelance journalist specialising in work, points out that the past year of job losses, anxiety about redundancy, and excessive workloads has demonstrated to workers the truth: their job does not love them.  Work is under scrutiny. The economic fallout of the pandemic has made a great many people desperate for paid work, disillusioned with their jobs or burnt out — and sometimes all three. It has illuminated the stark differences between those who can work from the safety of their homes and those who cannot, including shop workers, carers and medical professionals, who have to put themselves in potentially hazardous situations, often for meagre pay. The idea of self-sacrifice, and that you should put your clients, your patients or your students before yourself, Ms Jaffe says, “gets laid on very thick [with] teachers or nurses”.

Read the whole thing at the FT
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All work and low pay: are we too devoted to our jobs? At the Observer

Tim Adams at the Observer has a really lovely piece on my book that includes an interview we did discussing it. He writes:

Sarah Jaffe’s book Work Won’t Love You Back is an extremely timely analysis of how we arrived at these brutal inequalities and of some of the ways in which a deliberately atomised workforce is beginning to organise to challenge them. Through a series of detailed case studies of modern “labourers of love” – the unpaid intern, the overburdened teacher, the 24/7 domestic help, the NGO employee, the fixed-term academic, the discarded Toys R Us worker, the working single mother – Jaffe, a New York-based journalist, examines two of the most damaging philosophies of our times. The first is the idea that we need to get used to a “disrupted” world in which job security and regular hours and living wages are necessarily a thing of the past, quaint, pre-internet relics such as affordable housing and three TV channels; the second, perversely, that work is supposed, more than ever, to bring us pleasure, meaning, fulfilment, that we should be grateful for it and happy in it and if we are not, we are simply not trying hard enough or being “smart” enough. (Or, as she writes: “How dare we ask questions about the way our work is making other people rich while we struggle to pay our rent and see our friends.”)

Read the whole thing at The Observer
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Sarah Jaffe, Author of Work Won’t Love You Back, on Labor and Exploitation at Teen Vogue

The wonderful Kim Kelly interviewed me about Work Won’t Love You Back for Teen Vogue! We talked about exploitation, Wages for Housework, organizing at Google and Amazon, and much much more. She writes:

Wry, passionate, and at times heartrending, Work Won’t Love You Back finds Jaffe breaking bread with artists, interns, domestic workers, video game designers, academics, and many others who have seen their labor systematically devalued, dismissed, and disregarded due to the nature of what they produce and factors beyond their control, like gender, race, and identity. Jaffe explores the “labor of love” myth, which is familiar to starving artists of the past and today’s content creators, and reminds us that none of this is immovable; change is always possible. As Jaffe writes, despite the strict theoretical connection between labor and capital, in practice, that relationship status is often… complicated. “Labor, after all, is us,” she says. “Messy, desiring, hungry, lonely, angry, frustrated human beings.” 

Read the whole thing at Teen Vogue.
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You Don’t Have to Love Your Job at The New Republic

Jonathan Malesic reviewed Work Won’t Love You Back at The New Republic and it’s just lovely. I want to excerpt the whole thing here but I will not! Instead, here’s a snippet:

Both care and creativity supposedly stand outside the capitalist drive to extract profit from labor. That’s why the labor-of-love myth is so effective in aiding it. Convince people that they are doing something they love, and how can they demand better working conditions? A former Planned Parenthood of the Rocky Mountains employee tells Jaffe that the organization fought a fledgling union by claiming that management and labor were all “family.” And who would threaten to strike against family? Whereas other writers, confronting this rhetoric, have urged us to stop loving our jobs, Jaffe shows how workers can turn the love of work into a tool they can leverage against their bosses.

….

The love ethos, then, is a double-edged sword. As Marx and Engels claimed in The Communist Manifesto, the very skills that make someone a productive employee also make them a formidable opponent of management. When Woolworth’s employees struck in 1937 in Detroit, Jaffe writes, the saleswomen “knew that the same charm that had gotten them hired in the first place would play well with reporters, and they performed for the cameras that turned up as well as for one another.” This is true, too, for the professional-managerial class, highly educated workers who have lost considerable autonomy and security since the 1970s. This proletarianization of large numbers of professionals, Jaffe observes, “makes them dangerous even as it strips away their power.”

Read the whole thing at The New Republic
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There Is Nothing Natural About the Way We Work at Vice UK

Oscar Rickett at Vice UK interviewed me for this excellent piece on work’s changes and crappiness. I love it because he quotes me going on about Gramsci, but also because he talks about Oscar Wilde’s ideas on work. He writes:

“Our relationship to work can change under capitalism, because it has,” says the American journalist Sarah Jaffe, author of the forthcoming book Work Won’t Love You Back. “It can change. It might get worse.” Aidan Harper, researcher at the New Economics Foundation and co-author of The Case for a Four-Day Week, believes that cultural norms – “the natural conservatism that tends to believe that, if things change, it will be for the worse” – need to be overcome in order to bring about a shift in our attitude towards work.

….

Sarah Jaffe references the Italian Marxist Antonio Gramsci when she tells me that such assumptions are the product of history – material forces that shift with material conditions.

In the age of Fordism, Jaffe says, unionised American workers clocked in and clocked out. They didn’t have to pretend to love their work: it was often repetitive, but it paid pretty well and allowed for a decent standard of living. This was also deemed “men’s work”, and Jaffe sees a gendered change in the makeup of working class jobs today, with jobs in hospitals, social care and the service industry taking the place of heavy industry.

Today’s workplace, too, is defined by a culture that demands employees love what they do, buying into the company brand (one games company calls itself a “Fampany”) while being afforded far less job security. Either way, we are battling still against what the late Mark Fisher called “capitalist realism”, the idea that, as Margaret Thatcher put it, “there is no alternative”.

In opposition to this, Jaffe’s book profiles a wide range of workers fighting for better conditions, and also shows how powerful the kind of hegemony Gramsci defined remains. Jaffe writes that she often asks people what they would do if they didn’t have to work, and that while she hears answers relating to spending more time with family and friends, or pursuing different interests, harassed workers tend to always return to the fact that a life without work is impossible and almost unthinkable.

Read the whole thing at Vice
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What’s Wrong with the Way We Work at The New Yorker

Jill Lepore at The New Yorker included Work Won’t Love You Back in her sweeping look at the way we work today. She writes:

“Meaningful work” is an expression that had barely appeared in the English language before the early nineteen-seventies, as McCallum observes. “Once upon a time, it was assumed, to put it bluntly, that work sucked,” Sarah Jaffe writes in “Work Won’t Love You Back: How Devotion to Our Jobs Keeps Us Exploited, Exhausted, and Alone” (Bold Type). That started to change in the nineteen-seventies, both McCallum and Jaffe argue, when, in their telling, managers began informing workers that they should expect to discover life’s purpose in work. “With dollar-compensation no longer the overwhelmingly most important factor in job motivation,” the chairman of the New York Stock Exchange wrote, “management must develop a better understanding of the more elusive, less tangible factors that add up to ‘job satisfaction.’ ” After a while, everyone was supposed to love work. “Do what you love and you’ll never work a day in your life” popped up all over the place in the nineteen-eighties and nineties, along with the unpaid internship, the busting of unions, and campaigns to cut taxes on capital gains. It soon became, in Silicon Valley and on Wall Street, a catechism. “The only way to do great work is to love what you do,” Steve Jobs told a graduating class at Stanford in 2005. “If you love what you’re doing, it’s not ‘work,’ ” David M. Rubenstein, a C.E.O. of the Carlyle Group, said on CNBC in 2014. “Everywhere you look you hear people talking about meaning,” a disillusioned Google engineer told McCallum. “They aren’t philosophers. They aren’t psychologists. They sell banner ads.” It’s not pointless. But it’s not poetry. Still, does it have to be?

Read More at The New Yorker
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FT Business Books January

The Financial Times previewed Work Won’t Love You Back in its January Recommended Reading list. They write:

Many of us will have slumped in a festive haze in front of Bridgerton, the Netflix series set in Regency England. It tells the story of wealthy families whose principal preoccupations are balls, marriage and sex. Once the rich were the leisured class, now they valorise working long hours.

In her latest book Sarah Jaffe, a journalist, documents the importance of work to identity and emotional lives. Work Won’t Love You Back unpicks the growing cult of work as a passion. If you do what you love, goes the mantra, you never work a day. This ethos posits co-workers as family. One video-game company, described in the book, brands itself a “fampany”.

Security, the author writes, “has been traded for fulfilment . . . the compulsion to be happy at work . . . is always a demand for emotional work from the worker. Work, after all, has no feelings. Capitalism cannot love. This new work ethic, in which work is expected to give us something like self-actualisation, cannot help but fail.”

The pandemic has exposed this myth, making the book a timely read.

Read the whole thing at the FT
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The essential non-fiction books of 2021 at the New Statesman

Tom Gatti at the New Statesman included Work Won’t Love You Back in a list of essential 2021 reads. He writes:

Several other writers have also “gone big” this year with ambitious, ideas-rich books. One of the most keenly anticipated is The Right to Sex by Amia Srinivasan, a young philosopher at All Souls, Oxford. Published by Bloomsbury in August, it is billed as “a landmark dismantling of the politics and ethics of sex in this world”. In Everybody (Picador, April), Olivia Laing tells the related story of the body and its fight for political freedom through 20th-century movements such as gay rights and feminism. Jan Lucassen’s The Story of Work: A New History of Humankind (Yale, July) feels timely as we adjust to a workplace transformed by the pandemic. Its themes are shared by several other titles including Work Won’t Love You Back by Sarah Jaffe (Hurst, January) and Why You Won’t Get Rich by Robert Verkaik (Oneworld, March).

Read More at The New Statesman